cancel
Showing results for 
Search instead for 
Did you mean: 
Tonight (8/23) from 11:00 PM - 12:00AM ET we need to make a few updates to our site. During this time, no emails will be sent and some customers will not be able to access their contacts. We recommend finishing up your work before 11:00 PM and logging in after 12:00 AM ET. Thank you for your patience while we make these updates.

I can't uodate the credit card details

Occasional Contributor

I can't uodate the credit card details

please my account is deactivated and I can't update the credit card details for renewal. please assist on the earliest and you can reach me on the same email. thanks rabah

1 REPLY 1
Highlighted
CTCT Employee

Re: I can't uodate the credit card details

Hey @ArvindK42 I am so sorry to hear you are having problems changing your credit card. The quickest way to reactivate your account is from the plans and pricing page. Here is a link that explains how to access that page and how to choose a plan. Please note the buttons in your account will read Buy Now rather then Upgrade or Downgrade. 


Elizabeth Moneypenny
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.