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I get my account blocked after entering my credit card

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Occasional Visitor

I get my account blocked after entering my credit card

Hi, i'm having troubles using the account for my client. We create the account under the name "Masivos Mercadeo", and using the mail , but everytime we try to log in again and create a campaign the account gets blocked. We'd like some help. Thanks!

1 REPLY 1
Moderator

Re: I get my account blocked after entering my credit card

Hi @JorgeM022

It looks like you need to talk to our compliance team before your account can be unlocked. This should only take a couple of minutes. Here is a link to the teams information and hours. 

 

Thanks!

Hannah M.
Community and Social Media Support

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