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I have NO support from them, I have sent emails, but dont get a reply

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Occasional Visitor

I have NO support from them, I have sent emails, but dont get a reply

 
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2 REPLIES 2
Occasional Visitor

Re: Login and Billing

I signed up on the 5th July with there FREE first month offer, then was invoiced straight away. I live in New Zealand, so whenever i am at work - they are sleeping.  So I emailed for help.  I have now emailed 3 times, and have yet to have a responce.  It seems I acturally have NO WAY of contacting them at all.  I changed from MailChimp to them, becasue soneone said, even through they were more expensive, they were good - but so far I am unimpressed with the support I CANT receive.  Jennine (baby Caterpillar)

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CTCT Employee

Re: Login and Billing

Hi @user113971 

 

Thank you for reaching out to the Constant Contact Community. I'm sorry that you haven't had a great experience so far. If you would like to email us at social_support(at)constantcontact(dot)com with a description of your issue, your username and a reference to this post we will certainly do our best to resolve your issue. Thank you for using Constant Contact. Have a great day. 


Adrienne B.
Community & Social Media Support

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