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I'm trying to load contacts and the icon just keeps spinning and won't let me load them

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I'm trying to load contacts and the icon just keeps spinning and won't let me load them

I'm trying to load contacts and the icon just keeps spinning and won't let me load them
1 REPLY 1
CTCT Employee

Re: I'm trying to load contacts and the icon just keeps spinning and won't let me load them

Hello, 

 

I am happy to help you get those contacts into your account, and I am sorry that it was not loading for you.  Would you be able to tell me what method you were using to upload contacts (i.e. via a file, through the Paste Emails, or one at a time)?  Also what browser were you using, and do you have another to test?  You can also try your browser without Add Ons to see if this helps as well.  

 

Here are some optimizing browsers.

 

If you can reply to this post with that information we would be able to better assist you.  For immediate assistance you can also contact support here