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I need to contact you through email!! I’m in Indonesia and can’t catch your office hours! Pls

Occasional Visitor

I need to contact you through email!! I’m in Indonesia and can’t catch your office hours! Pls

Can someone pls email me? I’m not awake during your office hours... I’m in Indonesia. I’ve been billed for something- don’t know what it is. Can’t find an email address on your site anywhere. Pls email me at !

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Moderator

Re: I need to contact you through email!! I’m in Indonesia and can’t catch your office hours! Pls

Hi @JonyT3 

 

I can definitely understand how important it is to know what a charge on your account is for. With that being said, for account security reasons, I am unable to go into your billing details here in the Community. We do ask that you speak to our Billing Team directly. I apologize for any inconvenience this may cause. One of these agents can help find the answers you may need!


Frankie.P
Community & Social Media Support

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