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I need to edit the "email sign up thank you" message that goes out to our news sign ups

Member

I need to edit the "email sign up thank you" message that goes out to our news sign ups

I just got this from a new sign up to our CC email list.

 

PROBLEM, OUR WEBSITE HAS CHANGED SINCE THIS WAS FIRST CREATED, AND SOME OF THE LINKS NO LONGER ARE CORRECT.

 

HOW CAN I EDIT THIS "SIGN UP THANK YOU EMAIL RESPONSE" … I CAN'T FIND IT ANYWHERE IN MY CC ACCOUNT.

 

This is a pretty basic thing someone who pays what we pay every month should be able to do.  Personally, if one my customers were denied a basic service like this, I'd be embarrassed.

 

Thanks for your help on this, this is pretty urgent!

 

 

 

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Participating Solution Provider

Re: I need to edit the "email sign up thank you" message that goes out to our news sign up

Hi BillD82663,

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Moderator

Re: I need to edit the "email sign up thank you" message that goes out to our news sign up

Hi @BillD82663 

 

I apologize for any confusion there may have been with this email you've received after signing up! This is the Welcome Email in your account. The good news is you do have the ability to edit this email. You can do this under the Campaigns tab of your account. This is where you will click Campaign Type on the left-hand side of the page and select Automation in the drop-down. Once you do this you will see your Welcome Email on the right.

 

campaigns-tab-type-welcome-email-active-more-edit-step123 (4).png

 

Clicking more and then edit will allow you to update any images, colors, and messaging in the body of your email.


Frankie.P
Community & Social Media Support

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