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Image Alt Text

SOLVED
Frequent Visitor

Image Alt Text

I completed an email and added alt text to all my images. 

I then copied the email (for next week's newsletter) and all the alt text was gone. 

 

Is there a way to add alt text to an image when uploaded without the alt text being tied to a specific email message so the alt text remains in place whenever the image is used?

1 REPLY 1
Highlighted
Moderator

Re: Image Alt Text

Hi @MidMichiganCollege

 

Thank you for reaching out to the Community. I apologize your alt text is not visible on images in the editor after copying your emails. This is actually something our upper level of support is looking into further. Although the alt text is not visible in the editor, it is still present in the email. If you would like the text to always be visible, as a work around we suggest entering it in the Description field of your image under the Library tab of your account.

 

2018-11-28_17-54-04.png

 

 

2018-11-28_17-55-56.png

 

 

2018-11-28_17-56-40.png

 

 

We have also added you to our queue to be notified when this is resolved.


Frankie P.
Community & Social Media Support

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