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Image Search Freezes

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Image Search Freezes

About 80% of the time when I try to use the search function to look for something in my image library, it freezes and will not load. It hasn't worked for me at all today in any of the 3 accounts I use. This is super frustrating and causes me to waste time looking for an image manually. I'm using Safari.

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Re: Image Search Freezes

Hello @RebeccaS200! I'm sorry that this has been frustrating for you but we certainly want to help you out. Usually we see this happen as the result of a browser or connectivity issue. You said that you were using Safari to access the accounts when the freezing started happening. For troubleshooting purposes, have you tried closing and reopening Safari and try to use another browser?

Caitlin M.
Community & Social Media Support

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