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Image folder not showing my upload

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Occasional Visitor

Image folder not showing my upload

Hi, I've been using CC for a while but this one is a head-scratcher; I imported two images and they show up in a folder called Recently Added but not the main image folder. When I try to import, I can only see the main image folder and the drop-down menu doesn't show Recently Added. I've tried refreshing and logging out/back in but no dice. Any help the user community can provide would be greatly appreciated!

1 REPLY 1
CTCT Employee

Re: Image folder not showing my upload

@Tolawoi

 

Thank you for reaching out to the Community! That is a great question. I took a look at your account, and it appears the files you have uploaded are PDF's. This means they will not show in the Images section, but rather the Documents. The Images section is for files that are uploaded as JPG's or PNG's. I hope this helps!

 

In the meantime, if you have any further questions please feel free to reach out to us here. We are always happy to assist you in any way we can!


Taryn Leinweber
Community & Social Media Support

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