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Image quality poor

Visitor

Image quality poor

I' having the same issue Header

blurry

Tags (2)
5 REPLIES 5
Moderator

Re: Image quality poor

Hi @Omard28

 

Thanks for reaching out to us in the Community!

 

This FAQ has information about how to prepare and optimize your images to upload into your account for use in your campaigns. I hope that helps, but if you have any other questions about this then please let us know. 

Natalie B.
Social Media Marketing Manager
Developer

Re: Image quality poor

That FAQ didn't help with my issue at all...

Honored Contributor

Re: Image quality poor

Hello @Asgerdully

 

I am sorry to hear that the FAQ did not help you. We would be happy to assist you further, though. Can you tell us what is happening to the images in your account?  

 

 

Thanks, 

Member

Re: Image quality poor

I am having the same problem. I have a picture of a chart taken off excel that looks great but once put into CC the image becomes blury. It is especially blury when the image is clicked upon to enlarge on the email. The FAQ did not help. I am curious if anyone is having this problem or if there is a solution. 

CTCT Employee

Re: Image quality poor

Hello @KayH68

 

Thanks for reaching out in the Community regarding the image quality issue when importing to Constant Contact. I'm sorry to hear the steps in the FAQ shared in this thread earlier did not resolve your issue. 

 

We would like to do some additional troubleshooting on this for you. If you can, please send an email with your username, the name of the email campaign you are working on, and a reference to this post to social_support(at)constantcontact(dot)com.

 

Thanks!


Alex S.
Community & Social Media Support

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