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Some customers are seeing intermittent errors when attempting to upload a new image or insert an image into their email. While we look into getting this fixed we have found if you try to reattempt your previous action, the image will be visible. We apologize for this inconvenience.

Images in email don't appear when received

Occasional Contributor

Images in email don't appear when received

I have double-checked the images embedded in my email set up and scheduled in autoresponder - the email is being received successfully but the images do not appear in the body of the email. This is critical...please someone contact me asap. Thanks.
2 REPLIES 2
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Moderator

Re: Images in email don't appear when received

Thanks for posting, I am sorry to hear this is happening. Can you help with some additional information?

 

- What email client are you receiving the Autoresponder at when the images don't display?

- What the the name of the email you are testing with so we can take a look?

Hannah M.
Community and Social Media Support

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Honored Contributor

Re: Images in email don't appear when received

Perhaps its simply a case of images being disabled in the email client.

 

Test the email in Gmail if they work, that's what it is.

 

You'd be surprised how many folks are not aware of this issue.

 

Tony Schaefer
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