Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Search instead for
Did you mean:
In recognition of Martin Luther King Day, our Support Centers will be open with limited hours on Monday (1/20) from 10AM ET to 6PM ET. Visit our Help Center to see all of the ways you can find answers to your questions.
Many subscribers say they don't receive CC emails. If I try to re-subscribe them, a "confirmation" email apparently goes out to them from CC, which they also don't receive. CC could do more to improve deliverability.
Thank you for reaching out to the Community about your contacts! Contacts who are unsubscribed will have to be re-subscribed before they can receive any emails sent from your Constant Contact account. However if they do not receive this re-subscribe email we suggest having them sign up through you Landing Page form. You can email the URL to this form directly from your personal account. Once they sign-up through this form they will then receive an Update Profile email. It's also important to mention we do have have deliverability agents available by phone who specialize in making sure emails are delivered to contacts. Making sure your contacts receive emails directly in their inbox is very important to us!
Frankie.P Community & Social Media Support
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.
You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
You can post a new message in the Community or find us on Twitter Mon-Fri 8am-8pm ET, Sat 10am-8pm ET, & Sun 10am-6pm ET. We've got real people waiting to help you out. Click below to start a conversation!