Hello @ERA13. I'm sorry that this is happening to you. We've seen a few reports of some customers not being able to save edits to images (including cropping) while working on an email. Were you trying to make the edit while you were working on an email? If you were, I suggest making the edits necessary while under the Library tab in your account. Let us know if this works for you!
Caitlin M. Community & Social Media Support
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