cancel
Showing results for 
Search instead for 
Did you mean: 

In-platform Image Editing

Highlighted
All Star

In-platform Image Editing

Cropping photos work, but don't save. Says "An Error Occurred" with not much more information than that.

Tags (3)
1 REPLY 1
Moderator

Re: In-platform Image Editing

Hello @ERA13. I'm sorry that this is happening to you. We've seen a few reports of some customers not being able to save edits to images (including cropping) while working on an email. Were you trying to make the edit while you were working on an email? If you were, I suggest making the edits necessary while under the Library tab in your account. Let us know if this works for you! 


Caitlin M.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.