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Inbox Preview

Occasional Participant

Inbox Preview

Can you kindly remove the Inbox Preview from my business account? I accidentally clicked on it and my company card is on the account. Kindly remove the inbox preview add-on and refund any money charged against it.

 

Awaiting your response. 

4 REPLIES 4
Occasional Participant

Inbox Preview

Can you kindly remove the Inbox Preview from my business account? I accidentally clicked on it and my company card is on the account. Kindly remove the inbox preview add-on and refund any money charged against it.

 

Awaiting your response. 

Highlighted
CTCT Employee

Re: Inbox Preview

Hi @Phoenix-Financial-Training,

 

Thanks for reaching out!  

For the security of your account, we are not able to discuss any billing-related inquiries through social media and we ask that you talk to our Billing team directly.  I would be happy to submit a case to that department so someone can reach back out to you if you could please send us an email with your username, contact name and phone number to social_support(at)constantcontact(dot)com. It can take 2 business days for turnaround, as we are an inbound call center. If you would like quicker service, you can find contact information and hours here.

 

Donna_P.
Community & Social Media Support

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Occasional Participant

Re: Inbox Preview

Thank you Donna. Have emailed and will confirm your response as solution once I receive response from the Social Support team. 

CTCT Employee

Re: Inbox Preview

Hi @Phoenix-Financial-Training,

 

Thank you for your reply. We have replied to the email you had sent us with the contact information. A case has been submitted in for you. Thank you!

Lucas_D
Community & Social Media Support

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