I belive the same thing happened to my account, i did not sign in for the inbox preview i want to remove it and get a refund on the money spent. it started in April which means i was charged for 5$ in April, May, June and July.
Hello @ChristeenA. I'm sorry that this happened to you but I have sent over your information to our support team about removing this feature from your account. Please let us know if you have any more questions!
I have also been charged for inbox preview for months and did not sign up for it and was never told there would be a charge. 3 months of $5 charges without being told?? Wondering how this happends...
We're sorry for any confusion about this. The Inbox Preview feature can be added directly from within your account, or a Customer Support representative can add it to your account at your request. Please let us know if you have any additional questions as it has now been removed from your account.
i want to get a refund on the money spent. it started in April which means i was charged for 5$ in April, May, June and July.
Hello @ChristeenA. Since we cannot discuss account charges publically, I am going to email you more information regarding the Inbox Preview charge on your account. Thank you.
It can be added, but without the information that it will cost $5/month. Nowhere was that information shared. I would also like a refund asap.
As we cannot discuss billing issues on this forum, I created a case for you for that refund. Thank you!
Hello @ChristeenA. If you reply directly to the email that I sent to you regarding your Inbox Preview charge, it will be send over to the team that has ownership of your case.