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Inbox Preview

Occasional Visitor

Inbox Preview

I have been getting charged for "Inbox preview" on my account, I never asked to have this feature added. I would like for this to be removed straight away.

1 REPLY 1
CTCT Employee

Re: Inbox Preview

Hi @AmandaW86,

 

I am sorry to hear you were not aware you were signed up for the Inbox Preview feature. This is something that would have to be handled by our billing team as we can't handle billing-related inquiries in the Community. I recommend giving them a call to get the Inbox Preview feature removed from your account. Their info can be found by clicking here. Please let me know if there is anything else I can assist with!

Lucas_D
Community & Social Media Support

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