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Tonight (8/23) from 11:00 PM - 12:00AM ET we need to make a few updates to our site. During this time, no emails will be sent and some customers will not be able to access their contacts. We recommend finishing up your work before 11:00 PM and logging in after 12:00 AM ET. Thank you for your patience while we make these updates.

Is anyone having problems with Tags?

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New Member

Is anyone having problems with Tags?

While scheduling my email campaign, I select, "Narrow It Down" and I am offered, "Limit By Tag", but once I click, "Limit By Tag" nothing happens. A list of Tags previously poped up that I could select from but it is no longer there.

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1 REPLY 1
Moderator

Re: Is anyone having problems with Tags?

Hi @HowardC56 

 

I apologize this is happening! What browser and device are you using? We have had previous reports of this with customers on certain touch devices. In these cases the workaround used is working in a different browser. If you have not yet tested your browser, I would suggest trying in a different browser or a private/incognito window. Please let us know if this helps!


Frankie P.
Community & Social Media Support

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