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In recognition of Martin Luther King Day, our Support Centers will be open with limited hours on Monday (1/20) from 10AM ET to 6PM ET. Visit our Help Center to see all of the ways you can find answers to your questions.
Is there a bug on the images section of emails at the moment?
Thank you for reaching out about this issue. It does appear to be something that some of our customers are experiencing. At this time our developers are trying to collect additional information to see what the cause may be. Could you please email us at social_support(at)constantcontact(dot)comwith the following information, if possible:
1. Are you using antivirus software? If so, which one?
2. Does whitelisting s3.amazon.com in your antivirus resolve this? 3. Who is your Internet Service Provider? 4. Are you using a Windows or Mac computer? 5. Do the images display when previewing the email? 6. Are you using a firewall/ad blocker?
7. Do you receive any error messages when trying to add new images?
Thank you in advance for any of this information you can provide, which will help our developers resolve this faster.
Amber_L Community & Social Media Support
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