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Just completed my newsletter list and ready to send test but my account has been cancelled

Visitor

Just completed my newsletter list and ready to send test but my account has been cancelled

I was editing to send a test after completing my newsletter list edition. i tried several time but never get a test email. i then left to take care of my baby and back to work again. i tried to login the page says my account has been cancelled i need to contact with support to activate my account. The support has already out of office and i just want to know after activation are the templates i completed still there? or i need to start all over again.
1 REPLY 1
CTCT Employee

Re: Just completed my newsletter list and ready to send test but my account has been cancelled

Hello @user64087 ,

 

Thank you for reaching out to the Community! I have answered your questions through a different social feed, but I will answer here as well to make sure you receive the correct information. I took a look in your account, and in order to see why your account was canceled and to find out if you can reactivate you will have to give our Account review department a call. Thank you!


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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