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Keep getting PROVIDE ADDITIONAL INFO error on sending page

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Frequent Visitor

Keep getting PROVIDE ADDITIONAL INFO error on sending page

There is no field missing info on this page, but I keep getting this error and cannot progress to send my Constant Contact. Has anyone experienced this?

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1 REPLY 1
CTCT Employee

Re: Keep getting PROVIDE ADDITIONAL INFO error on sending page

Hello and thank you for reaching out to The Community. We’re sorry you have been experiencing this. I’ve seen this in a few cases when using our updated custom code editor if the zip code listed in not five character long. If you are experiencing this we would ask that you use our older custom code editor for the time being. To do so all you’d need to do is make a copy of a past custom code email and just replace the HTML code in the copy.


Antonas_S
Community & Social Media Support

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