In recognition of Memorial Day our Support office will be closed Monday, May 28th. We will re-open with normal hours on Tuesday, May 29th.
Thank you for reaching out to us about this. I have submitted a request for a manager to reach out to discuss this further with you.
If there's anything else that we can do in the meantime, please let us know.
Thanks for your answer @amber_l
Now what I'd like to have is an answer from that manager. The problem with the transformation of the accented characters when uploading from Oulook is still open.
Thank you for reaching back out @Software_Greenhouse,
It looks like a manager tried to reach out but appears to have the wrong number on file. I also saw that you've emailed us so I'm going to follow up with you there!
Thank you Amber,
My reference case number is 22077221
No qualified answer at all yet.
My phone number is, I live in Barcelona (Spain), and my working hours are from 9 to 20, CET. It's not so difficult.
PLEASE, GIVE ME AN ANSWER FROM SOMEBODY WHO REALLY KNOWS WHAT ARE WE TALKING ABOUT !!!
Software Greenhouse, S.A.
Thank you for providing that information. I have updated your contact information for a supervisor to reach out to you. Let me know if you have any additional questions.