I am happy to see that your account has been converted to the Third Generation Editor. Due to the difference in coding and formatting options, some things will still need to be changed in the editor. If you run into any issues please let us know and we will be glad to help!
Thank you for reaching out to us through the Community. To convert to the third-generation editor we would have to switch it in your account. If you would like, I can update your account to the new editor at no extra cost. Also, if you want, you could reply back to us by email at: socialsupport(at)constantcontact(dot)com. Let me know if you have any additional questions!
I can completely understand how helpful it would be to change emails from a Legacy Newsletter into an updated Newsletter template. I apologize this is not a feature we currently have, but is feedback I have submitted in your account. However, as our previous rep mentioned we do offer a campaign design service where they could recreate your template for you. This service does come at a charge, here is the link with the details for our Campaign Design service. In the meantime, here is an article we have to help with Moving from the Second-Generation Editor to the Third-Generation Editor.
This is great information. How do I know if I have 3rd generation or not? I have 2 accounts that I want to check. Also, if we go to or have 3rd generation, how does that effect our usage (copying and updating) of Legacy campaigns?
That's a great question! Every account has access to our Third Generation Editor (3GE) by clicking the Create button found on the Home or Campaigns tab of your account.
You can also check which editor your campaigns are when you are on your Campaigns tab. Campaigns that are listed as Legacy Newsletter Email are in Second Generation Editor (2GE) while templates listed Newsletter Email are in 3GE.
Using 3GE does not effect your already existing Legacy templates. Any new emails created in 3GE will remain in 3GE. While any old emails created in 2GE, if copied, will remain in 2GE.