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Legacy email format

Member

Legacy email format

How can I revert to the Legacy version? The drag and drop modules don't seem to allow access to the html. I don't object to the modules, but I do find there are some tweaks that can't be made without access to the code. And no, I don't want to have to create the entire email via html, which seems to be the only choice. Anyone found a workaround? Thanks
5 REPLIES 5
CTCT Employee

Re: Legacy email format

Hello @TerryC30924,

 

If you'd like to continue using your old legacy campaigns, your best option is to simply copy one of your older legacy templates.  The copy will retain the same editor that the original email was created in.

 

Modifying the HTML can often lead to unexpected display issues in some email clients, especially on mobile devices, so we're trying to include as many options as possible in a mobile-friendly manner.  If you let us know what changes are you trying to make that aren't currently possible without HTML, I'll be happy to pass those ideas on to our Design Team.

 


Aaron H
Community & Social Media Support

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Member

Re: Legacy email format

Thanks for replying! I have been copying old emails, and that works as many of our emails are retreads. I do like the option of being able to include newer templates, so I’ll let you know where I’m finding that I need html to add/edit features.

CTCT Employee

Re: Legacy email format

@TerryC30924,

 

Thank you for getting back to us.

 

We would greatly appreciate any additional feedback that you have in regards to being able to access the HTML of a block. We want to ensure that we provide the features that our customers are asking for! Please let us know if you have any additional feedback or questions.

 

Thanks and have a great rest of your day!

 

Evan G.
Customer Engagement Specialist
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Highlighted
Advisor

Re: Legacy email format

I will warn you that unless you are super-talented at all this, using the legacy email format for emails these days will give all sorts of unintended results. Backgrounds change colors, the previews don't accurately reflect what is delivered, code shows behind blocks that have quasi-transparent images, and such.  From experience, the end result is better if you can force yourself to just slowly rework your emails in the newest latest greatest (but not necessarily best) editor.
We lost about two years' worth of rotating emails - well, didn't lose, but decided not to risk using them any more - and have had to develop them as needed this year.
Also, yes, please, bring back the HTML editor. At the very least, let us size pictures with dimensions!

 

CTCT Employee

Re: Legacy email format

Hello @Lizziebeth10,

 

Your warnings are exactly some of the reasons we do suggest moving to the newer editor whenever possible.  I've tracked your request for better control of images sizes in the new editor as well.  If there's other ideas of what you feel is needed in the new editor, then definitely let us know, we're always happy to pass on those requests to the proper team!

 


Aaron H
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.