I apologize for any inconvenience. I encourage you to contact our billing department at 855-229-5506. Their hours are 7AM to 9PM EST Monday through Friday. They will be the best equipped to help you resolve this billing issue. For additional contact information, click here.
Nick S. Social Media & Content Manager
Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.