I am sorry to hear of the trouble using Tags. Can you tell me more about what is happening?
- What is the email name you are trying to send?
- What is the list name selected?
- What is the tag you are narrowing by?
Are you seeing any error messages?
Thanks for your help,
I am sorry to hear that you are running into this problem. Would you be able to let us know the name of a campaign that this happens with, the list you are selecting, and the tag that you are trying to narrow down by? If you would prefer to keep this information private, feel free to send us an email to social_support(at)constantcontact(dot)com with a reference to this post and your username.