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Line spacing

SOLVED
Top Answer
Frankie_P
Moderator

Hi everyone,

 

Thank you all for sharing your feedback on this feature. You now have the ability to control line spacing in the Third Generation Editor! When working in a text block you can change the spacing between your lines of text. Your choices of spacing are single, 1.2, 1.5, or double line spacing.

 

2018-12-10_15-48-44.png

 

Please let us know if there is anything else we can assist within your account.


Moderator

Re: Line spacing

Hi everyone,

 

Thank you all for sharing your feedback on this feature. You now have the ability to control line spacing in the Third Generation Editor! When working in a text block you can change the spacing between your lines of text. Your choices of spacing are single, 1.2, 1.5, or double line spacing.

 

2018-12-10_15-48-44.png

 

Please let us know if there is anything else we can assist within your account.


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Member

Re: Line spacing

THANK YOU! THANK YOU! THANK YOU!

 

I would pay money for this feature! Ha ha!

Re: Line spacing

Hi Frankie,

I am new to Constant Contact. Just started a campaign and the line spacing shows a 1 for an individual block and  a 1.2 for another individual block, but clearly this is not correct. It looks like it may be the opposite. I can't change the second individual block because its already a 1 but that is incorrect. Has anyone else had this problem.

Thanks, 

Mona Bouillion

Tags (3)
Moderator

Re: Line spacing

Hi @MonaBouillion. Thank you for pointing that out and I see exactly what you mean. Was this text copied and pasted from somewhere? If it was, it's possible that it brought over some formatting that caused the spacing to be off. I created a Support Copy of the email and I adjusted both text blocks so they are now set at 1 for the line spacing. You can now go in and adjust the line spacing if you think the text needs a little more breathing room.


Caitlin M.
Community & Social Media Support

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Visitor

Re: Line spacing

If you compose your text in another package, such as Microsoft Word, and copy and paste into Constant Contact - this bypasses the Constant Contact line spacing control.  This can create what you saw.  I actually do this intentionally to get closer line spacing. 

Tags (1)
CTCT Employee

Re: Line spacing

Hello @ARMF5,

 

Thank you for letting us know a good work around for more control over line spacing! We are working on ways for you all to do this in Constant Contact as well. We do apologize for the inconvenience at the moment. 


Zoe H.
Community & Social Media Support

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You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Member

Re: Line spacing

Nope!

 

That doesn't do it.

 

I write emails that typically contain from six to 12 individual multi-paragraph stories for distribution within a group. Every one is single spaced.

 

But inter-linear spacing is not the same between stories.

 

How do I correct this?

Moderator

Re: Line spacing

Hi @John43 

 

I apologize our line spacing feature is not working as easily as it should! Are you seeing this happen with any particular text or particular email campaign? I have taken a look at a few of your most recent email campaign can see your text is currently set to a 1.2 line spacing. One workaround we suggest is adding new text blocks into your campaign and setting its line spacing to 1 before adding your stories. Also, is any of your text copied and pasted from outside sources? We have seen some cases where pasting information from outside sources can carry over problematic formatting. Problematic formatting, along with different font sizes can cause changes in spacing. Larger font sizes will automatically add extra spacing. So this is something we would suggest keeping an eye on as well!


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
All Star

Re: Line spacing

Hello,

 

It seems this issue is still not resolved? I only just started using constant contact as a client requested alternative, but the lack of line-height control is already affecting the functionality and look of some of my designs. It seems as if the line-height doesn't change when the font size changes, which sort of defeats the purpose of sizing the copy down. 

 

Considering this issue dates back to April of 2017, i'm surprised that there hasn't been some sort of resolution to this issue. I understand there's always more to the story, but It shouldn't be that hard to insert another styling option such as this for the text blocks in the span of 8 months. If there are various issues aside from just line-height, perhaps an insertable html code block would be helpful so that users who need it could have full creative control over text styling through the use of html or inline css. I imagine it would solve this and most likely any future issues.

 

If there is any helpful information regarding this subject that I am unaware of, please advise as to where I can find it. Otherwise I would appreciate the added effort to solve this issue and a response that affirms it.

 

Thank You,

Nick

CTCT Employee

Re: Line spacing

Hey @PhilI88,

 

Thank you for your reply!

 

I apologize for any inconvenience that you have experienced adjusting the line spacing. In this case I have a workaround that should be of some assistance. You can change the font size on the design tab of your email campaign which should adjust the line spacing.

 

Capture.PNG

 

 

Please note that this will adjust the font size/line spacing for the entire email. That said, after you have adjusted the font size on the design tab, you can go into any one of your blocks and change the font size as needed.

 

I sure do hope that this helps! Thank you for reaching out to the Community. Have a great day!

 

Evan G.
Customer Engagement Specialist
If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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