Showing results for 
Search instead for 
Did you mean: 

Link box won't open

All Star

Link box won't open

The box on the left column to add a Link does not open...other boxes will open.

Tags (2)

Re: Link box won't open

Hello @CynthiaR68543,


I am sorry to hear you are experiencing an issue. I would be happy to help! If you could provide me with a little more information I could take a look and see if I can't figure out what is going on.


1. What's the name of the email campaign you are experiencing this issue on?

2. When you say box, are you referring to not being able to open the block where you can add content?

2. Or, when you're in the block, clicking on "Add a Link" does not allow you to create a hyperlink?


A screenshot of what you're seeing would be helpful as well, but not necessary. If you would like you can email us this information at social_support(at)constantcontact(dot)com along with your username and a reference to this post. 

Nick S.
Social Media & Content Manager

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.