I have a campaign for the USA and it is working just fine.
With the help of one of your staff who was collaborating on my screen, I copied the USA campaign and made one for Canada.
The links were changed from .com to .ca
Everything looked good and I was told it was ok to send now.
Well most of the links still go to .com instead of .ca
This is a big problem.
I ONLY know because some people are asking if I ship to Canada.
What the heck ???
The link says .ca
why is it pointing to .com ?????
Not happy at all as this is a product launch.
What should I do now ?
Solved! Go to Solution.
Thank you for reaching out to the Constant Contact Community. I hope you are well this weekend.
I'm sorry that you experienced a problem with incorrect links in your email, I know it's important to get the correct information to your customer base. I have taken a look at the email and I do see that the text was changed to the correct webpage, however, the link that the text was connected to wasn't. If you login to your account you should see a copy of that email there where I have corrected the links. You can send this email out with a correction message to ensure your contacts have the correct links. If you have further questions, please feel free to reach out here.
Thank you for choosing Constant Contact. Have a great weekend.
You're very welcome! Please let us know if there is anything else we can assist with.