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List management

SOLVED
Occasional Participant

List management

If I validly add a contact who had 1. previously unsubscribed or 2. who I deleted due to delivery fails, will the contact start receiving my CC emails?

2 REPLIES 2
CTCT Employee

Re: List management

Hello @DanG8496,

 

Thank you for reaching out to the Community! If your contact unsubscribed from your Constant Contact mailings in the past, adding them back into your account will make the contact go back into your unsubscribed list so they will not receive your email newsletters. If a contact bounced and never received your mailings and you deleted them from the account, you can add them back in at anytime and try to send to them again. They may bounce back again though, but you can view all of that information under the reporting page.  


Zoe H.
Community & Social Media Support

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Highlighted
Occasional Participant

Re: List management

Thanks for that clear and helpful answer! best to you, Zoe


@Zoe_H wrote:

Hello @DanG8496,

 

Thank you for reaching out to the Community! If your contact unsubscribed from your Constant Contact mailings in the past, adding them back into your account will make the contact go back into your unsubscribed list so they will not receive your email newsletters. If a contact bounced and never received your mailings and you deleted them from the account, you can add them back in at anytime and try to send to them again. They may bounce back again though, but you can view all of that information under the reporting page.  



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