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Lost Survey

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New Member

Lost Survey

I cant find a survey i created in order to edit. I got as far as sending out the test link which works fine, but cant find in order to edit..
3 REPLIES 3
CTCT Employee

Re: Lost Survey

Hello James!

 

In order to see any campaigns you have been working on, you will want to make sure you log into your constant contact account and click on the Campaigns tab to the left of the website:

campaigns.PNG

 

Once you do this you should be able to see all of your campaigns you have in draft, active or trash here:

 

mycampaignsall.PNG

 

Let me know if this helps!

Amber Royal
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.
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Member

Re: Lost Survey

I can't find my survey results for some reason, ever since the interface changed, I was paying for a plan that included it, but now cant see the results to my compaigns anywhere. The answers to my survery questions, where is this now???


 

 

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CTCT Employee

Re: Lost Survey

Hello @RamonaV

 

Thank you for posting. I was able to take a look at your account and found that once your account was upgraded to the updated experience only campaigns that were created after March 2013 transferred over. Before making these changes to your account we sent out email correspondences discussing what would occur within your account. I do apologize for any inconvenience this has caused you but those campaigns and reporting will no longer appear within your account. I'll check in to see if there's a way to retrieve that reporting and I'll send an email to the contact address on your account with more information. 

Lenszie V.
Community and Social Media Support

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