cancel
Showing results for 
Search instead for 
Did you mean: 
Due to an issue with YouTube, inserting videos in your emails is showing an error. Until they are able to resolve this issue, we recommend using a different video hosting service. We will continue to monitor this outage and update you as we have more information.

MICROSOFT/HOTMAIL/OUTLOOK ACCOUNTS

Occasional Visitor

MICROSOFT/HOTMAIL/OUTLOOK ACCOUNTS

Hi, On my last campaign, my newsletter was received blank by anyone with a Microsoft account. :0(
1 REPLY 1
Highlighted
CTCT Employee

Re: MICROSOFT/HOTMAIL/OUTLOOK ACCOUNTS

Hello @CHARLOTTEC87,

 

I am sorry to hear that you had this issue with your previous campaign. I sent your last sent e-mail to my outlook inbox and it looked great on my end. Do you have any screen captures that you can send to me of how it is displaying in these inboxes? Also can you confirm that the recipients where downloading the images in their inboxes. If you need more immediate assistance please feel free to give us a call.

Ali W
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.