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Mailing again to unopened list

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Occasional Contributor

Mailing again to unopened list

I sent out a newsletter about 9 months ago. I would like to send this newsletter again to those who did not open it and to the new names I added since then.

Questions:

1) Does the unopened list for this campaign contain names of those who had unsubscribed in the recent months?

2) How do I filter the new names I have added since this campaign?

 

1 REPLY
CTCT Employee

Re: Mailing again to unopened list

Hi @DatumA!

 

Thank you for bringing your questions to the Community forum! Those are really good questions, and hopefully my answers will help!

 

1) The unopened list for that campaign could possibly contain unsubscribed contacts. However, if you were to add those unopens to a new list, the unsubscribed contacts will not be added to that list. They are already in your unsubscribe folder, and will drop out. So no worries about accidentally sending to your unsubscribers, that won't happen.

 

2) There is an advanced search feature when viewing contacts:Advanced Search2.png

 

 If you click that "Advanced" link, an overlay will pop up where you can filter people who were added after that email was sent. I recommend this filter:AdvancedSearch3.png

 Where the date field would be the date of the sent campaign.

Let us know if you have any further questions, and again thank you for bringing your inquiry to the Community forum!

 

Gwendolyn B
Customer Engagement Specialist
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