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Merge

SOLVED
Occasional Contributor

Merge

I merged some lists and now it does not work is there a limit on merging?
8 REPLIES
Moderator

Re: Merge

Hello @SarahW05046. At this time, accounts with over 10,000 contacts are not able to use the merge list feature. I apologize for this inconvenience but there still a way to put your lists together. This FAQ will show you how to copy an existing list and create a new list to merge your lists into. 


Caitlin M
Community & Social Media Support

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All Star

Re: Merge

You said, "accounts with over 10,000 contacts are not able to use the merge list feature."  Does this still apply if the two sub-lists we're trying to merge each contains less than 1,000 contacts?

Moderator

Re: Merge

Hi @Brownswiss. If you have over 10,000 contacts in your account, you will not be able to merge any list together, no matter what the size is. However, you can still add contacts that are on one list to another using these steps


Caitlin M
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media. Download this guide and learn how you can achieve great results with email marketing and social media combined!
All Star

Re: Merge

Hi Caitlyn,

Thanks for your quick response. I appreciate it. I have a follow up question, based on your link:

We currently have two very similar lists (we didn't manage them well!). If I create a third list, then go back into the two similar lists, select all the contacts, and move them into the newly created third list, will constant contact remove the dupes that exist from the first two lists?  Thanks, Holly

Moderator

Re: Merge

Hi @Brownswiss. When you create this new list, Constant Contact will automatically remove any duplicate contacts that were on both of those lists. No need to worry about duplicates!


Caitlin M
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media. Download this guide and learn how you can achieve great results with email marketing and social media combined!
Highlighted
All Star

Re: Merge

Perfect. Great! Thanks.

Occasional Visitor

Re: Merge

WHY should those of us with more than 10,000 contacts - and so paying for a higher level of service to Constant Contact - get a LOWER level of service - by not being allowed to merge lists?

You said "at this time" - when will this be rectified?

CTCT Employee

Re: Merge

Hi @DavidW82

 

Thank you for contacting the Constant Contact Community. I hope you're having a great start to your weekend.

 

I'm sorry for the inconvenience you are running into with merging lists. At this time, we don't have a current time frame for this to be implemented in accounts over 10,000 contacts. However, I have added you to the list to be informed when the feature is here. Please also feel free to reach out with any other questions or feedback. We always are looking for customer feedback on the things they would like to see. 

 

Thank you for choosing Constant Contact. Have a good day!


Adrienne B.
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media.  Download this guide and learn how you can achieve great results with email marketing and social media combined!
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