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Microsoft Office 365 Safelinks is flagging Constant Contact Blasts as Malicious

CTCT Employee

Re: Microsoft Office 365 Safelinks is flagging Constant Contact Blasts as Malicious

Hi @DaveP2371,

 

Thanks for checking in about this! We are currently working on a resolution and you will be notified via email when it has been completely resolved. We appreciate your patience!

 


Nichelle M
Community & Social Media Support

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Re: Microsoft Office 365 Safelinks is flagging Constant Contact Blasts as Malicious

Has this issue been resolved? Please provide an update. 

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Occasional Participant

Re: Microsoft Office 365 Safelinks is flagging Constant Contact Blasts as Malicious

Our IT dept worked with directly with Microsoft and whitelisted www.constantcontact.com in their Advanced Threats detection. The "Mail to" and  "from" there is no longer be blocked.

Hope this helps!

Kind regards,

Leslie

Occasional Participant

Re: Microsoft Office 365 Safelinks is flagging Constant Contact Blasts as Malicious

Our organization did this as well but it's more of a work-a-round. The 'r20.rs6.net' URL has been referenced in phishing emails in the past and we'd prefer to not leave it permanently white-listed. 

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CTCT Employee

Re: Microsoft Office 365 Safelinks is flagging Constant Contact Blasts as Malicious

@MikeF4652 and @innercityarts,

 

Thank you for reaching out to us! You have both been added to the list for follow up when this has been resolved, so that you don't have to implement a workaround permanently. Thank you both for your patience.


Amber_L
Community & Social Media Support

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Occasional Visitor

Re: Microsoft Office 365 Safelinks is flagging Constant Contact Blasts as Malicious

Could I also be added to the notification list? Thanks.

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CTCT Employee

Re: Microsoft Office 365 Safelinks is flagging Constant Contact Blasts as Malicious

Hi @CynthiaO60

 

You have been added to be notified when this is resolved. Thank you so much for your patience!

 

Sarah_K
Community & Social Media Support

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All Star

Re: Microsoft Office 365 Safelinks is flagging Constant Contact Blasts as Malicious

We are also having this issue. Please add me to contact list to be notified when corrected. Thank you.

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CTCT Employee

Re: Microsoft Office 365 Safelinks is flagging Constant Contact Blasts as Malicious

Hello @LisaM5204,

 

Certainly! I have added you to be notified when this is resolved. Please let us know if there is anything else we can do for you. 


Amber_L
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Occasional Participant

Re: Microsoft Office 365 Safelinks is flagging Constant Contact Blasts as Malicious

At least 18 days and counting.  Unacceptable.

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