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Missing Navigation/Menu Bar

SOLVED
Occasional Participant

Re: Missing Navigation/Menu Bar

I am having the same problem and I am in Ireland. How do I fix this? 

 

Thanks,

Fergal.

Moderator

Re: Missing Navigation/Menu Bar

Hello @finley. My apologies that you did not have the navigation bar in your account. I have corrected the issue on my side and you should now have the bar in your account! You may have log out and log back in in order to see this.


Caitlin M
Community & Social Media Support

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Member

Re: Missing Navigation/Menu Bar

Hi, I have the same issue, navigation bar missing. I'm in Australia. Can you please fix mine also?

Thank you

 

Jon

All Star

Maintain headers through ALL pages

Whenever I start creating campaign or schedule one I lose the headers, meaning the only way I can get back to the main menu is by typing in the constantcontact.com url, which obviously means I have to log in all over again

 

Is this a glitch or just been overlooked?

 

Using Google Chrome on windows pc

Tags (2)
Moderator

Re: Maintain headers through ALL pages

Hello @DAEEurope,

 

Thank you for bringing this to our attention. I'm sorry for any inconvenience it may have caused. I took a look at your account and was able to change a setting that should improve the user experience for you. Please let me know if the navigation bar disappears again and we can look into it further. 

Nick S.
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media. Download this guide and learn how you can achieve great results with email marketing and social media combined!
Moderator

Re: Missing Navigation/Menu Bar

Hello @JonL64. Sorry about the delay in our response! I was able to update a setting on our side and you should now be able to see the navigation bar the next time you log into your account. Please let us know if you have any more questions.


Caitlin M
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media. Download this guide and learn how you can achieve great results with email marketing and social media combined!
Member

Re: Missing Navigation/Menu Bar

Great, Thank you. Thats much better!

Rgds Jon

CTCT Employee

Re: Missing Navigation/Menu Bar

Happy to hear! Please let us know if you have any other questions or concerns!

Liz M.
Customer Engagement Specialist

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media. Download this guide and learn how you can achieve great results with email marketing and social media combined!

Occasional Visitor

Re: Missing Navigation/Menu Bar

I'm experiencing the same issue on my account.  Can you work your magic on the back end to remedy?

 

 

Moderator

Re: Missing Navigation/Menu Bar

Hello @MichellePayette,

 

I have corrected the issue for your account. You might need to log out and back in for the change to take effect. Please let me know if I can assist you with anything else!

Nick S.
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media. Download this guide and learn how you can achieve great results with email marketing and social media combined!
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