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Mobile Click Rates

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Mobile Click Rates

I know I can see the open rate on desktop vs mobile, but is there any way to see the click rate on desktop vs mobile?

1 REPLY
CTCT Employee

Re: Mobile Click Rates

Hello @LindsayS844,

 

Thank you for bringing this question to the Community!

 

Because our email templates are mobile responsive we are able to determine if an email is being read on a mobile device or a desktop. That said, links do not change when they are clicked on a mobile device or a desktop. The URL remains the same and therefore we are unable to determine if a link was clicked on a mobile device or a desktop.

 

I hope that this helps to explain but please let us know if you have additional questions. Thank you for using Constant Contact, have a great day!

 

Evan G.
Customer Engagement Specialist
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