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I liked the more options offered with the old email link. Will you be bringing that back?
Also, is there a way to tell if the email was opened on a mobile device or desktop by the individual?
Thank you for contacting the Community!
The ability to add the mailto link feature and to check if a campaign was opened on a mobile device or on a desktop per individual are not available to use in our third-generation editor. While these features are not available to use in our newest editor, we certainly understand why it would be useful to you and we are always looking for ways to improve the editor for our customers! We take all customer feedback seriously and I have submitted your feedback about these features over to our Product teams.
However, you can see the average open rate per campaign on a mobile device or desktop per by clicking on the title of the campaign and looking underneath the open rate. I have attached a screenshot below.
To see an average of all of your campaigns click here.
Please let us know if you have any further questions!
I am with Gerald G9. I LOVED that feature and would like to see it back. I can go back to the second generation editor and use it, but the emails are so old-fashioned and klunky looking. Not to mention the process.
I vote for putting it back in. It was a GREAT feature.
I can definitely get your vote added on to that feature request! If you have any other ideas on how to improve our product,let us know and we'll be happy to add those as well!