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My Bill is too high

Occasional Visitor

My Bill is too high

Why has my bill increased from £18 to £30 per month?



Occasional Visitor

My Bill is too high!

Please can you let me know why my bill has jumped from £18 to £30 from one month to another? Many thanks 


Re: My Bill is too high

Hi @KristineZ5. Your billing is determined by the package you have selected and also the number of contacts in your account. If you have gone into a new contact tier level, your monthly charge will be adjusted to reflect this. If you have any additional questions about your billing, you can contact our Billing department. Their international number is +1 781-482-8931 and they are available Monday through Friday from 7am-9pm ET. 

Caitlin M.
Community & Social Media Support

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