cancel
Showing results for 
Search instead for 
Did you mean: 

My Trial has not expired, yet it shows expired

All Star

My Trial has not expired, yet it shows expired

I have 57 days left on my 60-day trial, and it shows 0 days available this morning.  Please advise quickly, as I have other e-mails to send.

1 REPLY 1
Moderator

Re: My Trial has not expired, yet it shows expired

Hi @DarlaM47

 

I apologize your trial account isn't showing any more available days! This is something our Billing Department would be able to help take a look at and fix for you. I took a peek at your account and can see you were able to get in touch with our Billing Support after all. In fact, it looks as if they were able to correct this for you. If you have any further questions about this, I suggest speaking to our Billing support directly and one of our agents can help you get any answers you need.


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.