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Need Help changing account owner

New Member

Need Help changing account owner

Hi, I need help changing the account owner of our account please.

Re: Need Help changing account owner

Hi @StephanieH659 


We would be happy to help point you in the right direction to update your Account Owner. To fully make this update you will have to update the following sections:


  • Personal Information
  • User Email
  • Security Question


All of these items can be found under the My Account section under the name in the upper-right hand corner of your account. 



account-name-my-account-step1 (1).png


We also recommend changing the old username and password when a new owner is taking over the account.

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