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Need the ability to add legacy unsubscribers

SOLVED
Occasional Participant

Need the ability to add legacy unsubscribers

I have unsubscribes from before I used Constant. I would like to import them as unsubscribe. Is there a way to do this inside of Constant?

4 REPLIES 4
Occasional Participant

Re: Need the ability to add legacy unsubscribers

I am also running into failures when trying to remove bounced and other inactives. Getting "Delete Contacts Failed." in the activity reports. May have a database issue.

Highlighted
Honored Contributor

Re: Need the ability to add legacy unsubscribers

Hi @JamesK5080

 

I'm happy to show you how you can import your opted out contacts right into your account. We wrote a great post on it that you can locate here "Uploading Unsubscribes". That gives you step by step instructions on how to accomplish this.

 

I'm sorry to hear that you're receiving the error when trying to delete bounces. Could you describe to me a bit more about the steps you are taking when this happens?

 

Thanks in advance!

Occasional Participant

Re: Need the ability to add legacy unsubscribers

Thanks this solved my issue. I think the other problem was just a glitch. Seems to be ok now.

Honored Contributor

Re: Need the ability to add legacy unsubscribers

That's great to hear @JamesK5080!  Do you mind clicking the Accept as Solution button under my post if I answered your question for you?

 

Accept as Solution.png

 

Thanks so much and let us know should you have any other questions!