Constant Contact wants to help you succeed! We’re celebrating our professional service programs on the Constant Contact Community this month and you have a chance to try one of the services for free! Learn more.
I have unsubscribes from before I used Constant. I would like to import them as unsubscribe. Is there a way to do this inside of Constant?
Solved! Go to Solution.
I am also running into failures when trying to remove bounced and other inactives. Getting "Delete Contacts Failed." in the activity reports. May have a database issue.
I'm happy to show you how you can import your opted out contacts right into your account. We wrote a great post on it that you can locate here "Uploading Unsubscribes". That gives you step by step instructions on how to accomplish this.
I'm sorry to hear that you're receiving the error when trying to delete bounces. Could you describe to me a bit more about the steps you are taking when this happens?
Thanks in advance!
That's great to hear @JamesK5080! Do you mind clicking the Accept as Solution button under my post if I answered your question for you?
Thanks so much and let us know should you have any other questions!