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Need to cancel account.

SOLVED
New Member

Re: This is not as user-friendly as I hoped. Please discontinue membersihp ASAP

Please close my account asap and remove any subscription

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Highlighted
New Member

Please delete my account.

Please delete my account.
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Honored Contributor

Re: Please delete my account.

Hello,

 

If you'd like to cancel your account please give our Billing Team a call at 1-855-229-5506.

 

Thank you!

Occasional Visitor

I'm trying to shut my account down

I can't see anywhere where I can stop payments and deactivate my account!
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Honored Contributor

Re: I'm trying to shut my account down

Hello,

 

I'm sorry to hear that you'd like to cancel your account.

 

You can cancel your account by contacting our Billing Team at 1-855-229-5506.

 

Thank you,

Occasional Visitor

Re: I'm trying to shut my account down

I'm in the UK is there no easier way!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Honored Contributor

Re: I'm trying to shut my account down

Hello, 

 

In order to cancel an account, we do need you to speak with our Billing Team over the phone.  Our Billing Department opens at 7 am ET (12 GMT).  They can be reached at 0800 141 3179 in the UK.  Here are other numbers to reach them at as well.

 

 

New Member

Deactivate

Please deactivate this account. I do not want to use it.
Moderator

Re: Deactivate

Hi Caroline, 

I am sorry to hear you need to close this account. In order to complete this you will need to give our billing team a call. Here is their contact information. 

 

Thanks,

Hannah M.
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New Member

Please shut down my account

Please shut down my account and make sure my contact are permanently deleted from your system (I did not appreciate your sales team calling and calling.....) Matt Glaser
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