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To cancel your account please call the Billing Department at 1-855-229-5506 from 7am-9pm EST Monday-Friday. Note: If you are an Email Marketing and Event Marketing or Survey customer, and only want to cancel one product or an add-on (as opposed to your entire Constant Contact account), you can cancel online from within your account. Regardless of what method you choose, please be sure to contact Constant Contact prior to your next billing date in order to avoid the next month's charges. Constant Contact will then send you an email to confirm the request within 24 hours. The confirmation email will be sent to the contact email address set within your account. Note: Constant Contact continues to bill your account, whether in an active or disabled state, until you cancel it through calling.
Hi Marina, You can cancel your account with us at anytime. To cancel, you can call Billing at 1-855-229-5506. I'll be sending you a personal email as well to see if you still would like to cancel your account. Thanks, Marissa W. Community & Social Media Support Representative