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Need to cancel account.

SOLVED
Occasional Visitor

cancelacion de servicios

Hola favor cancelar los servicios de envio de correo s que hasta hoy tenemos con ustedes, ya no tienen autorizacion a descontar de mi tarjeta el monto de los `usd 20.--
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CTCT Employee

Re: cancelacion de servicios

Hola @thierryl2,

lamento escuchar que desea cancelar su cuenta. Para la seguridad de su cuenta, le pedimos que llame a nuestro equipo de facturación. Aquí están sus números y horas de operación. Si tiene más preguntas, no dude en comunicarse con nosotros.


Elizabeth Moneypenny
Community & Social Media Support

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New Member

How do you cancel?

How do you cancel your account? I do not see that option under my account or any other tabs. kindly, Mack Rogers
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Highlighted
CTCT Employee

Re: How do you cancel?

Hello @MackR8

I am so sorry to hear you are looking to cancel your account. For your account security, we ask you call into our billing team. Here are their phone numbers and hours of operation. If you have any further questions feel free to reach out. 


Elizabeth Moneypenny
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
New Member

Delete this account

Dear Sir, Please delete my account I am not getting any benefit. Nelson Jos
Tags (2)
CTCT Employee

Re: Delete this account

Hello @NelsonP8

I am so sorry to hear you want to cancel your account. For account security, we ask you please call into our billing team. Here are there phone numbers and hours of operation. 


Elizabeth Moneypenny
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
New Member

Re: Delete this account

Cómo por teléfono? Yo accedo a mi cuenta y debería poder darle de baja si más trámite. No hay forma de hacerlo online?

New Member

Re: Delete this account

Estamos hablando de la era digital !!!!!! No podemos ofrecer una llamada telefónica como solución !!! Necesito dar de baja mi cuenta YA de alguna forma lógica.

CTCT Employee

Re: Delete this account

Hola @First-NameL70258

lamento saber que desea cancelar su cuenta. Para la seguridad de su cuenta, le pedimos que llame a nuestro equipo de facturación. Al hacerlo, también podemos recopilar cualquier comentario que pueda tener. Aquí están sus números y horas de operación.


Elizabeth Moneypenny
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
Occasional Contributor

Re: Cancel account

Cancel my account. Constant Contact makes it extremely difficult to cancel the account. Literally, no support of any kind is available over the weekend. I am moving on to another service. CC is not worth the money.