The good news is I can see you are still in our trial period! These free trials run out in 60 days. After the 60 days have passed you do not have to use your account any further if you do not wish to do so. The account will than no longer be active.
I apologize you were not able to find a place in your account to cancel. All cancellations have to be made directly with our Billing Department by phone. It will only take a few minutes, and there will be no pressure to stay if you don't want to. Here's a link to the best hours and numbers to reach the Billing team.
I'm sorry to hear you want to cancel your account. I took a peek and can see you were able to get in touch with our Billing Department about this. Your account is currently scheduled to be canceled. If you have any further questions please give a call back to our billing department at these numbers. One of our billing agents can help you get the answers you need. Thanks!
I'm sorry to hear that you've had difficulty in reaching our billing team to cancel your account. However, due to account security, we do require all cancellation request be processed by our billing team over the phone. Please contact our billing team at the hours and times listed on our Contact Support page.