I'm sorry to hear this! I took a look at your account and can see you were able to get in touch with our Billing Department this morning. If you have any other questions, please give a call back in to our Support.
Thank you for reaching out to the Constant Contact Community. I hope you are having a nice weekend.
I'm sorry to hear that you would like to cancel and are having trouble doing so. I'm going to submit your feedback on our cancellation process. Unfortunately, due to account security concerns we are unable to cancel accounts via the Community. It does require a conversation with our Billing Team during normal business hours. The conversation is quick and they won't pressure you to stay should you not want to. In the meantime, please feel free to reach out to us here if you need anything else.
Thank you for choosing Constant Contact. Have a great day!
Thank you for reaching out to the Community! At this time all cancellations require a call in to our Billing Department. These calls allow us to maintain your account security as well as collect valuable feedback. I apologize for any inconvenience this may cause.
Thank you for reaching out to the Community!
I do apologize for any inconvenience our cancellation process may cause. However, due to security purposes, all cancellations must be done through our Billing team by phone. While we do request a call to cancel - calls take a few minutes or less, and we will not pressure you to stay active if you do not wish to do so. Once again, I apologize for any inconvenience. Please let us know if you need assistance with anything else.