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Need to cancel account.

SOLVED
Moderator

Re: close trial account online & stop the aggressive contacting

Hello @EricaH808. I'm so sorry that this has been your experience thus far! We have updated your preferences and you should not be receiving any calls from our sales team. Your trial account will automatically close after 60 days and you do not need to take any further action. Please feel free to try out the product during that time and if you have any questions, please let us know! We will be happy to help. 


Caitlin M.
Community & Social Media Support

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Highlighted
Occasional Visitor

Cancel subscription

When the pre-pay balance has been exhausted, please close the account for ..... Alicia Williams.......

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CTCT Employee

Re: Cancel subscription

Hello @AliciaW55 ,

 

Thank you for reaching out to the Community! I do apologize for any inconvenience our cancellation process may cause, but for your security, we will need you to give our Billing team a call to cancel. As we do request a call, we will not pressure you to stay. We are sorry to see you go and wish you the best of luck! 


Zoe_H
Community & Social Media Support

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Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
Occasional Visitor

Cancel

I cancelled everything! Why am I being billed? Kerry Noble
Tags (2)
CTCT Employee

Re: Cancel

Hello @KerryN40 ,

 

Thank you for reaching out to the Community! It looks like you still have an open account. To see what happened and to begin the cancellation process, please give our Billing team a call. As we do request a call to cancel, we will not pressure you to stay. We are sorry to see you go and wish you luck! 


Zoe_H
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
Occasional Visitor

Remove my account pls

Remove my account pls, stop stoling my money. I no need your **bleep**ing service.
Tags (2)
CTCT Employee

Re: Remove my account pls

Hello @user21396,

 

Thank you for reaching out to the Community! I apologize for any inconvenience our billing process causes, but for your security in order to cancel your account you will have to give our billing team a call. As we do request a call to cancel, they will not pressure you to stay with the company. We are sorry to see you go but we wish you luck! 


Zoe_H
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
New Member

Seton Center Renewal

Seton Center will NOT be renewing our contract with Constant Contact. Please DO NOT bill us again. Thank you, Melissa Miller, former media manager.
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Moderator

Re: Seton Center Renewal

Hello @MelissaM066. I'm sorry to hear that you were looking to cancel your account! It looks like you were able to speak with our Billing team yesterday and they were able to assist you. Please let us know if you have any further questions or concerns.  


Caitlin M.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.

Cancel my account

I would like to cancel my account. I was over charged in January and February and I havent ised your servixes in many months. My account name is alamo Hills Advanced Aesthetics & Laser Cener
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