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Need to cancel account.

SOLVED
Occasional Organizer

Need to cancel account

I need to cancel account and cant find any tool to do that online 

 

I was testing the account and the features and now i am getting notification that i need to get billed although i never sent any campaign or used this account 

 

 

Moderator

Re: Need to cancel account

Hello @user983513,

 

In order to cancel your account, you will need to speak with our Billing department. They can be reached at the hours and contact numbers featured here. It should only take a few minutes and they will not pressure you to stay. 


Nick S.
Social Media & Content Manager

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New Member

Cancel acct and user id

Please cancel
Tags (3)
Highlighted
Moderator

Re: Cancel acct and user id

Hi @SamiK76 

 

I took a peek at your account and can see you are still in our trial period. The good news is these trials only last 60 days, so once this period is over the account will automatically no longer be active.


Frankie P.
Community & Social Media Support

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Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
New Member

opt me out have no need for this

 
Moderator

Re: opt me out have no need for this

Hello @jerryc444. It looks like you have a trial account with us. Your account will close automatically after the 60-day trial period has finished and there is no action needed on your end. 


Caitlin M.
Community & Social Media Support

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Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
Visitor

Plz Cancel my Account

Wanted to cancel my account - plz refund deducted amount. dont want to use in future
Moderator

Re: Plz Cancel my Account

Hi @user86575 

 

I'm sorry to hear you no longer wish to keep your account! However your account is currently under a List Review. We ask that you please speak to one of our List Review Specialists to first be assisted with this review. You must speak to this team before our Billing Department can cancel your account and review your refund request.


Frankie P.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
New Member

Cancelling account

How do I cancel my account?
Tags (2)
Moderator

Re: Cancelling account

Hi @SusanO496 

 

Thank you for reaching out to the Community! I can see in your account you were able to contact our Billing Department for this request. If you have any further questions, please give a call back in to this team. One of our Billing agents can help find the answers you need.


Frankie P.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
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