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Need to cancel account.

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New Member

Account Cancelation

Dear Constant Contact: Please cancel my account. I don't use it. I cannot find any link where I can cancel. Thank you very much. Gisela Cornejo
Tags (2)
Moderator

Re: Account Cancelation

Hi @GiselaC5 

 

I apologize there is not a link your account to cancel. At this time we do ask that all customers call in directly to our Billing Department to take this action on your account. This call allows us to maintain the security of your account and will only take a few minutes or less.


Frankie P.
Community & Social Media Support

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Member

Last charge

You charged my account #347.89 on 4/10==payment was not due until 4/15. I did not authorize this payment! Please credit my charge card and close out this account. Notify me that you have done so. Thank you. Susan Newman
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Highlighted
CTCT Employee

Re: Last charge

Hello @SusanN09397,

 

I want to apologize for the delay in answering you but I see that you've already contacted our Billing team and resolved this issue! If you have any additional questions, please feel free to reach back out to them directly. 


Amber_L
Community & Social Media Support

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Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
Visitor

close account

Hello, I am looking for a place on your website to close my account and I don't see it. Please call me at 206-605-2900. thank you, Betsy Gutting
Tags (2)
CTCT Employee

Re: close account

Hello @BetsyG5,

 

Thank your for reaching out to the Community! I can see you were able to get in touch with our Billing Support about canceling your account. If you have any further questions, please feel free to reach back out to them! 


Amber_L
Community & Social Media Support

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Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
New Member

Termination of account

I want to terminate my account. Mercedez..
Tags (2)
Moderator

Re: Termination of account

Hi @JamesL01 

 

Thank your for reaching out to the Community! I can see you were able to get in touch with our Billing Support about canceling your account. If you have any further questions, please give a call back in to this department. One of our agents can help find the answers you need.


Frankie P.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
Occasional Visitor

Cancel and refund my last payment. I didn;t use the service at all.

Cancel and refund my last payment. I didn;t use the service at all.
Tags (2)
Moderator

Re: Cancel and refund my last payment. I didn;t use the service at all.

Hi @user45046 

 

I'm sorry to hear you weren't able to use your account as you may have hoped! However if you are looking to cancel, please call into our Billing Support directly. These support agents can help with your cancellation and refund request.


Frankie P.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.